Was in town for business and spotted the used 2019 Jeep Compass on the lot. Spoke with a nice young lady named Gracie. Seriously considering two newer cars for both me and my daughter that just started college. Will be back for test driving some cars when I have more time 🙂
Fantastic Team to work with. I made a Roundtrip of over Four Hundred Miles to Purchase, my Ram 2500. AK and Tripp were super nice to work with, and all my future purchases will be with the Team in Macon!
I would highly recommend Lee Grimsley. He made the buying process stress free and smooth. He provides excellent customer service for his customers!
Great experience trade in truck for new Jeep Compass. Stressless purchase with good salesman and team.
I have had Excellent customer experience and service at this dealership. Aubrien and Matt are my go to guys at this dealership to make things happen so that you can drive off with your dream vehicle. I would not go to any other five star dealership.
Service was excellent. I was in and out in 1hr30min. Ricardo is the best. I would recommend to anyone.
Hard working for customer satisfaction. Ms Dorothy and Ms Deems went the extra mile. We had to drive 2 hours to get there. The experience was worth the drive. Thanks!! 😊
Very easy to work with everyone is good took no time to purchase my new vehicle
I had Great pleasure to buy from this wonderful dealership I love my new jeep wrangler
Very kind professional and with high courtesy.promised right on the time given.Would most definitely recommend this dealership to friends and family
They were Extremely friendly and helpful I would definitely recommend buying a vehicle from them! Everyone that I talked to was happy to answer any questions I had and work to get me the best deal.
Jonathan Wood and team members displayed great customer service and professionalism. They were helpful with answering all questions I had. A great team.
I had an excellent experience with the staff. They took care of all my needs and very friendly.
Professional, very accommodating, did what he said he would do. The car was exactly what I was looking for. Can not say enough good things about your sales rep. Was very easy to work with. I would recommend Mr. Curtis Weaver to friends and family.
Very easy and smooth process. No pressure. Would highly recommend to anyone looking for a new vehicle.
Jonathan Woods was great. He and the managers made me a deal I could not refuse. I’ve never been to a better establishment with hard workers and knowledge of its product. I’ve been a dodge addict for ever and thanks to these fine gentlemen, I am now a proud owner of a new 2021 Dodge Challenger RT Scatpack 392! Thanks again guys !!
The staff was knowledgeable and friendly. My appointment was pressure free as well. Can't beat a lifetime powertrain warranty, either. I would recommend them to anyone.
Awesome Team! The entire experience of trading in our used Jeep and purchasing a new Jeep was wonderful at 5 Star Macon. Antonio, Matt, and Grant were all extremely friendly, helpful, and went the extra mile to make sure we were able to get the best value for our trade in as well as our new Jeep with all of the options we requested. It was a pleasure working with all of them. Great Job and Extraordinary Customer Service!
I was greeted by Antonio as soon as I arrived. He was truly kind and honest!
Ricardo Was my sales man, and I called in the morning and by 4:00 pm I had my Jeep delivered with out even going to the dealership.Now that is really good customer service. Thank you.
Dealership and salesman was very receptive to all of my requests. Very easy process to handle paperwork electronically and have the vehicle delivered to me. Excellent experience.
Recently traded two vehicles and purchased two vehicles with Five Star. Robin Sisco, Kelly Blue Book Manager, was a pleasure to work with! She made sure we got the cars we were looking for at a fair price, and that we received a fair trade in amount for our other two vehicles. She truly made the difference! I recommend working with Robin Sisco any day of the week! You won't be disappointed!
Curtis and Matt made my first car buying purchase easy, very pleased with them! Thanks guys!
Great dealer, no high pressure sales very honest and great prices. Mr Tyson was outstanding and in my opinion it's a dealership and sales people other dealerships should model their sales plans after.
I’ve had the pleasure of buying 2 cars from Antonio Davis, the last one was on 01/10/22 and just like the first time I was there Mr Davis was spot on. No pressure no problems. Antonio has got to be one of the absolute nicest people any person could ever meet. Antonio may just be a salesperson to some people but to me I would consider him a friend. Keep up the good work, I’ll be back in another year or two and as long as he’s there I’m buying. The whole staff at 5 star are really really ...
My overall experience was great, and easily takes 1st place of being the best dealership I have been to. AK was a immaculate salesman, and made the whole experience smooth, and quick. Thank you to AK for doing his thang! We appreciate you all there at Five Star Chrysler Dodge Jeep Ram of Macon. I will definitely refer and direct people to you guys!
My salesman was Antonio davis . The most greatest person on this earth to ever sale an car!!
Miss Robin Sisco was very helpful in my experience with The dealership. She went beyond want was expected to ensure my desires were met.
I had great experience with my sale person Antonio Davis and manager Hannah Deems. Satisfied.
Some where very professional and some need a little tweaking. I would recommend them to others, after all everyone needs a little tweaking. Thanks Macon CDJR for getting me where I needed to be.
Devin and his manager and the finance folks were great.to work with. They all went above and beyond to find my right Ram Longhorn. Great folk everyone should go visit Five Star of Macon
Devin and Ryan were amazing, they got me into my new RAM 1500 Limited with ease and got me a lower payment than I expected. Devin even helped me move my stuff from my old truck to my new one. I definitely recommend this dealership!
Amber Mander was extremely helpful to me and my daughter! You are lucky to have her! Thank you.
I would recommend the service dept. of this dealership because I've had no experience with the sales dept. I've been doing business here for four years since relocating back here from Virginia. This particular visit was for a routine oil change. By the way, I chose the Best Service this time. I was greeted by an service advisor J. Crowe who treated me as if we'd known one another all our lives. She was professional and knowledgeable while recommending other services as well as offering an option to pay for the more expensive ones. I like the ...
I called to set a test drive with a specific vehicle as seen on their site. The sales rep Ms Dorothy Lamar haves me a heads up that someone else had their eye on the vehicle. Made my way out there earlier then anticipated. Ms. Dorothy was very patient and kind. She also like to get to know her customers. She took her time to go over the vehicle we were in, BUT I ended up getting a different SUV due to color. Lol
Very good service. The sales people know their business. Friendliness with a smile. No problems.
Janae, Tim, and Rohan were all absolutely fantastic from beginning to end. Janae is a treat to work with. Personable and professional. Tim communicated quickly and smoothed out every concern or question we had. Rohan was thorough and obliging. With the deal done....we love the car. They all worked to make it happen and we're glad to have had the experience of dealing with all of them. Five Star really deserves ten stars!
Antonio was an exceptional salesman.He was very through threw the my whole buying experience.
Dealer pricing, and car buying process was simple and very rapid. I would definitely return.
Little confusion in the beginning but they worked hard to get it done and delivered the car .
Antonio was very professional and friendly.The staff was very friendly.Antonio is an exceptional salesman.
My appointment was on time everybody was very helpful and the facilities were very comfortable.
Great service quality services I've been going there since me and my wife purchased our new Chrysler never had no issues thanks five star👍👍
From my first interaction until my Jeep was returned every interaction with the staff at FiveStar was just that…. 5 stars. My amazing service writer, Jane, met every single challenge my Jeep (purchased from another local dealer) had with a smile and a rapid efficient solution. Then James, who is upper management in service Dept got involved to ensure his dealership excelled not only in fixing the “other guy’s” blatant undisclosed problems but guided me through how to maximize my warranties abd coverages and minimize my out of pocket expenses. The man even filled in for an ill employee and ...
Good service department, friendly staff. Clean restrooms. Knowable staff. And they really explained what they did to my car
Prompt service clean facility nice people And make sure you Are taken care of and pleased with your service
Rodney was and is the BEST - Thank You Rodney very professional and up-to-date he did a fabulous job
No complaints, they get me right everytime. The manager knows me & my purple car lol
Awesome customer service, friendly staff, clean facility, helpful knowledgeable techs and great service that will have me back when ever I need service.
I would recommend everyone to shop with 5 star because they take care of their customers and they are very nice
My appointment was on time but the time allowed for the service was misinformed to me. Luckily I didn’t have to be anywhere. The female service tech was helpful where as the male tech up and left w/o notice. He was from WR dealership. Thankfully the young lady and the mechanic stayed until my Ram was finished.
This is a great dealer I will always purchase with them make sure you see Don or either Curtis
Tyrese was awesome to work with, I asked he produced, answered my questions and even made sure I had everything I needed!
Tremendous experience on a road trip. Caring. Accommodating. Thorough. Accurate and very fair pricing!! Staff was pleasant too. They kept me well updated. during the process. Genuinely thrilled and would gladly choose here again.
Great service. In and out after getting pre-approval in advance. The staff worked hard to get close to the price I wanted and I appreciate the effort.
I was very pleased with the way Richard handled my situation he was fast and sufficient, he arranged for me a ride home and when I told him about my appointment he arranged for me a return pickup when my car was ready I even made it to my appointment on time KUDOS RICHARD for a job well done and a special shout-out to the mechanic that made it possible Keep up the good work TEAM WORK MAKE THE DREAM WORK
I went to get my Fait 500L service for routine maintenance along with my 1500 mile service package. The service member that handled it, Richard was great. He was friendly and gave an estimated time it would take to get the car serviced. When we returned he informed us that one part they had to order and it would be an hour long. He talked with his manager to see what options he could offer me. I decided to wait and have the service done and when it was complete, he offered a discount for the inconvenience. I will recommend this ...
Elijah was fantastic. He listened to what I told him & was able to find the car that was right for me. Everyone was professional & knew their role.
I searched for a Mazda 6 Touring in Navy Blue for 2 months & found nothing in Birmingham,Al even though a Mazda dealership is 5 minutes from my home! I found the Mazda 6 in navy blue I wanted & got an excellent deal(including warranty) To top things off my Sales Person Ms.Dorthy had my car shipped at no cost! She walked me through everything & was very thorough.
From start to finish my experience at Five Star Riverside was FIRST CLASS!!! Jane from the Service Department was awesome!!! Thank you all for being so wonderful.
The service department is an incredibly friendly and costumer-oriented group of people. Drop off your vehicle, hop on their amazing shuttle service. Get text updates during service. Bravo for a first class service experience!!
From the moment I drove on the lot to the moment I checked out the staff provided TOP NOTCH SERVICE!!!! Jane, in the service department really did an excellent job!!! Thank you all for such a great experience!
Good customer service and follow through by customer service representative to ensure service was completed to my satisfaction. Customer Service representative kept me apprised of the service progress
I have always found this dealership to be knowledgeable , friendly and fair
Five Star's service department is has outstanding customer service!
Antonio was incredible his communication skills along with his knowledge of the vehicles made this transaction seamless. He is the real deal. I will use him on my next purchases
The workers are very polite and nice. The business is very neat and clean. They work fast and i didn't have to wait long for my truck. The driver that gave me a ride to and from my house was very nice. It was a great experience.
Everyone was friendly and made sure we were well taken care of during our visit. Tyrese Robinson was very helpful sending emails and information to us since we were out of state.
Elijah was on it and had me in and out!! Excellent experience and will be back in the furture! keep up the good work guys!!
Everyone was so nice and made sure we were being taken care of during our visit.
Very helpful, true to their price, nice people, and got a good deal
My service advisor was Jane. I was from out of town and needed a repair and she was incredibly accommodating. Was very impressed with how this dealership was run
Friendly and helpful staff. Kasey was very helpful in getting my truck fixed in a timely manner. Very courteous and professional. Would highly recommend him to my friends
They did a great job working on our JEEP, Patriot we came in from out of state to see our oldest Daughter they were able to take on the job when we brought it in early Saturday morning. No rental cars available anywhere which seems to be a big problem now anyways!! We appreciate the help. Thanks again to Chelsea, she made it all work out Thank God!
Service advisor was friendly and listened to my problem. He was able to address the problem quickly. I was helped in a quick and professional manner.
I had a noise coming from 2015 Jeep Wrangler. Service tech, Kasey was very helpful and assisted me what to expect during the process. Thanks!
It was a professional experience the employers were friendly and helpful and the help work around my money budget I will recommend others to this business
Best around and will continue to do business with them. Always friendly always professional. Look forward to doing future business with Five Star CDJR in Macon Ga.
Everything done perfect from sevice to pick up. The billing system in line is very easy. The update during the service was nice to get.
Keith and jake at the hundai store are EXCELLENT! You need more like them....people oriented, professional, and dedicated to customer satisfaction. They were always willing to GO THE EXTRA MILE👍
Took my Jeep Wrangler in to have them check an electrical issue with the AC. They diagnosed it quickly and turned the vehicle around promptly once the part arrived. They kept me informed as to what was going on and were professional and courteous at every step of the experience.
Everyone is very friendly and helpful I would definitely recommend this dealership to anyone wanting a good dealership experience, I give only 4 stars because when I had to order a part they never call me to let me know when to part came in.
I LIKE THE DEALERSHIP BECAUSE, I DON'T HAVE TO WAIT LONG AT ALL BEFORE I WAS SEEN. I WAS ASKED HOW IS MY DAY AND WHAT BEINGS ME TO Five Star today. I told them what was going on,and it was taken care of.
Would love to work with my sales agent Tyrese Robinson again he made me experience worth coming back for
I found a vehicle on their website that every other dealership was asking far more for. They were prompt, courteous and most importantly they kept their word on all points!
My service guy was respectful,an very hands on.got me outta there in a timely fashion.couldn’t had a better guy to help me
Service was good, I just didn’t like that fact that I was charged more to put my car battery in than the battery itself. Plus I had to leave my car and there was no one to pick me back up. I had to find a ride back there after I was told they would provide transportation there and back.
My visit was five star was good. I came in for service on my vehicle. Jane was my service rep and she was very polite and professional.
Dorothy was AMAZING! Professional, efficient and kind throughout the entire process. I would encourage everyone to request Dorothy . You’re Guaranteed a stress free experience with Dorthy!
Antonio Davis has been my #1 Top salesman for ovet 10 years and is a very outstanding superb person and he make sure you are happy with your purchase and visit.
The service center is just incredible. The people are amazing. I have never had such great experiences with any other dealership/service center. I will not do business anywhere else.
Always satisfied with the work done. I have been going there for service on my keep for 6 years. I bought 2 cars there and would recommend them.
Very clean and accommodating facility. Service rep was helpful and relatable. Even when I felt the repair was taking a little too long, just then a service text message came through informing me that my vehicle was ready and that I could even pay through my phone! I had a good experience!
I took my car to get a oil change Kasey was on duty had the best personality and I didn’t have to wait long great service
The service was good, and Rudy gave us a thorough and well-presented explanation about the problems with the car. He and other personnel we briefly spoke with are courteous, personable, and professional.
We have two 3500 Dodge Dullays that we get serviced at least once a month a the location on Riverside dr. Rudy in the service department is AWESOME. He’s very efficient and has a a great customer service attitude. James is GREAT as well. I think he’s the Service department Manager. He has a wealth of knowledge. Now a days, this type of service is hard to find Torrellco Transport China
Very nice workers they will work extra hard to get you into the vehicle you choose and the service department is very prompt with repairing your vehicle
I have purchased and had service on several vehicles from this dealership. The service is what really brings me back. Without exception, it has always been great!
They have excellent customer service and they have been great for me. I love the service that the staff gives. Couldn't ask for better service.
The entire staff of the service department gives exceptional customer service. They are super friendly, courteous, and keep you informed. Keep up the great work!!
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